Long-Term Care Ombudsman

The mission of the Long Term Care Ombudsman Program is to improve the quality of life and care for residents of long-term care facilities, including nursing homes and assisted living facilities.
When entering a long-term care facility, residents not only retain rights as citizens, but also earn many more rights and protections through State and Federal law. These include the right to:

  • be informed about and exercise your rights
  • know about services and financial charges
  • participate in planning your care and treatment
  • refuse treatment
  • confidentiality of records
  • privacy
  • control your finances
  • freedom from abuse, neglect and exploitation
  • freedom from chemical and physical restraints
  • express grievances without fear of retaliation
  • admissions, transfers and discharges including the right to appeal
  • communicate freely with persons of your choice

Anyone with a concern about the care of residents in Monroe or Owen County long-term care facilities can contact the Ombudsman for assistance.