Rural Transit

 

Rural Transit provides demand-response (door-door) transportation to the general public in a four county area: Monroe, Owen, Lawrence and Putnam counties.  Children under the age of 12 must be accompanied by an adult. Our vehicles are wheelchair accessible. Please see our Riders Guide and Passenger Rules for additional information.

Hours:

Monday – Friday

6:00 A.M. – 6:00 P.M.

Passes Available:

$25.00 for 10 one way trips

these do not expire

Fares:

One County $3.00 One way – $6.00 Round trip

Two County $6.00 One way – $12.00 Round trip

How to get a ride

A 3-5 day advance notice is required.  Riders are scheduled on a first come, first serve basis. To reserve a ride call (812) 876-1079 for Monroe, Owen, and Lawrence Co. Monday through Friday between 8:30 am – 4:30 pm. and for Putnam Co call (765) 848-1508.   After hours please leave a message.

Click on a county in the map below for more information:

Civil Rights Policies and Complaints

Americans with Disabilities Act/Civil Rights Information

Rural Transit operates in compliance with Americans with Disabilities (ADA) Act. We do not discriminate on the basis of disability. If you feel you have been discriminated against on the basis of a disability, you may file an ADA discrimination complaint. To file a complaint, contact (812) 876-1079, (800) 844-1010, or email: lsalyers@area10agency.org or visit or send a letter to our operations office at Area 10 Agency on Aging. ATTN: Lisa Salyers, Rural Transit Assistant Manager, 631 W Edgewood Dr. Ellettsville, IN 47429.

ADA Policy and Procedures (English / Chinese)

Reasonable Modifications

Individuals needing a service accommodation or modification should notify Rural Transit of the request when making a reservation. For more information regarding the reasonable modification policy or how to file an ADA Reasonable Modification complaint, please contact Lisa Salyers, Rural Transit Assistant Manager, at (812) 876-1079. Attempts will be made to honor all reasonable modification requests.

For requesting a reasonable modification, individuals shall contact Rural Transit (812) 876-1079 to describe their need. Rural Transit will determine if the request represents a reasonable modification and proceed in accommodating the request accordingly. Whenever feasible, Rural Transit requests that individuals make such requests for modification before Rural Transit is expected to provide the modified service.

Reasonable Modification Policy (English / Chinese)

Reasonable Modification Complaint Form (English / Chinese)

Title VI

Rural Transit operates its programs and services without regard to race, color, or national origin, in accordance with Title VI of the Civil Rights Act and other statutes and authorities that prohibit discrimination in federally assisted programs and activities. Any person who believes they have been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Rural Transit. For more information on Rural Transit’s civil rights program and procedures to file a complaint, please contact Lisa Salyers, Rural Transit Assistant Manager at (812) 876-1079; email lsalyers@area10agency.org or visit our operations office at 631 W Edgewood Dr. Ellettsville, IN 47429 from 8:30 am – 4:30 pm Monday through Friday. A complaint may also be filed directly with the FTA, Office of Civil Rights, 1200 New Jersey Avenue SE, Washington DC 20590. If information is needed in another language, please contact us at (812) 876-1079.

Title VI Plan ( English / Chinese )

Civil Right Complaint Form ( English / Chinese )

General Complaints

If you would like to contact Rural Transit to file a general passenger complaint that is not related to Title VI or ADA, please contact Lisa Salyers, Rural Transit Assistant Manager, at (812) 876-1079 or email lsalyers@area10agency.org.